Advice & Support
Homeless and Housing Support
If you find yourself homeless or you think you are at risk of becoming homeless, or you are facing some other housing related crisis, you can get one-to-one support from Seascape. The nature of the support you can get will depend on your individual needs. It can range from advice and guidance, signposting to other services or may involve ongoing one to one support over a period of time.
We will start by offering you an appointment to listen to your needs and work with you on a care plan tailored to your circumstances. You will be listened to and involved at all stages. If needed, you will be assigned a dedicated support worker who will work with you.
What can Seascape help with?
Everybody’s problem is different. Seascape can help with sorting out benefits or debt issues, help steer you through the Council’s housing processes and forms, or help you find a private rented accommodation. We will help with dealing with other agencies with you, health, social care, job centres, amongst others. If you are in fuel debt we can help with that.
The service can be provided in your home, in temporary accommodation or other forms of accommodation in which you are living.
We will enable you to live as independently as possible in your community.
The service helps people who are homeless or at risk of homelessness and or vulnerable, to access, sustain and maintain accommodation independently.
Who is the service for?
Seascape helps anyone aged 16 and over regardless of the type of accommodation they live in, including emergency or temporary accommodation, Council, Housing Association, private rented or owner occupier.
How do I access Seascape support?
There are two ways to access our service. Most referrals are made to the service by South Ayrshire Council Housing Options Team (Kyle St), Council Housing Officers (Area Offices), Ayrshire Housing Association Housing Officers or by your landlord if you are in private rented accommodation.
You can also self-refer by completing our enquiry form here
What if I have an urgent problem?
The Seascape helpline number is staffed during office hours and there is also an out of hours freephone contact for emergencies 0808 1963385. We run drop-in sessions at various locations in the community – see the main page for where you can access face-to-face support from our team or contact us on 01292 285424 Monday to Friday 9am – 5pm.